Visiting helicopters are to use helipads 1 or 2 only. Refer map . Landing Notifications must be made at least 90 minutes prior. During busy times the notified landing time may not be available.
2. Passenger egress and escort
Pilots must accompany and escort all passengers whilst in the operational apron and landing area. Pilots and passengers must use the designated walkways and keep clear from any landing or departing helicopter. No passenger is to be left unattended within the operational apron and landing area.
3. Use of luggage trolleys
Luggage trolley’s must be held at all times whilst within the operational area to avoid ‘roll a ways’ and never be left unattended.
Loose items such as luggage, cargo, aircraft equipment, jackets, plastic bags etc must be secured at all times. Loose items can only be placed on the ground temporarily for the purpose of loading and unloading when safe to do so and must remain within arm’s length.
5. Waiting time
Use of the Auckland Airport Heliport by visiting helicopters is for picking up and dropping off of passengers only. Waiting time is limited to 30 minutes. During busy times helicopters will have to move if they experience delays.
6. Door/gate access
Access out of the operational area is through the passenger lounge or pedestrian gate. Access into the operational area is available only through the passenger lounge door. The passenger lounge door is a security door which can only be released by heliport staff. Pilots will be required to show their pilot license or Airport ID card with a red background. Access from the operational area after hours is through the personnel gate in the fence.
Jet A1 fuel is available to users with a Z card. Helicopters can be fueled when positioned to pads 3 or 4. Visiting helicopters must only land on these pads for the purpose of fueling and then re-positioned to pad 1 or 2 or depart. Fueling on grass and non concrete areas is prohibited. Any operator/pilot caught fueling or spilling fuel on non-concrete areas will be liable for decontamination work of the soil.
8. Car Parking
Passengers or pilots needing car parking are to use the Auckland Airport car parks . Short term and long term parking is available at these sites. Parking at the heliport is for Helicopter Me customers only.
9. Vehicles on apron
No vehicles are to be on the operational area without permission of Helicopter Me management.
10. Tail rotor direction
Never land a helicopter with the tail rotor facing the hangar/lounge area
11. Landing bookings
All landings at the Auckland Airport Heliport must be notified in advance through the website heliport.co and complete the Landing Notification form . Also pilots must complete an Airways Local Flight Notification for Auckland Tower on the IFIS website www.ifis.airways.co.nz
12. Engine run time
Extended engine ground running is prohibited.
13. Security and safety
No person may enter the operational area unless they are a pilot of a helicopter on site or an escorted passenger. The heliport area is monitored with video cameras. Any breaches of security and safety must be reported to the heliport staff.
The fees for landing at the heliport are listed on the Fees page of this website. By accepting these rules you are agreeing to pay the Auckland Airport Charge and the Heliport Fee both of which will be invoiced to you by Eagleflight Aviation.
15. Incident reports
All incidents and near misses at Auckland Airport Heliport are to be report to Helicopter Me immediately.
16. AIP Procedures
All pilots must follow the heliport procedures as listed in the AIP VOL 4 for Auckland Airport.